Service Issues
Are you a brand representative with a Mobilisar™login? If so, please sign in to Mobilisar™and re-scan.
If you are a store owner or staff member and your branded asset is experiencing difficulty, please check the following:
Is the device plugged in at the wall?
Is the thermostat set correctly?
If you have noticed the temperature changing dramatically, please relocate perishable stock to another device in your store.
If the device is still experiencing difficulty, please locate the device serial number, and contact us using the details below.